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Thank you for posting this. I did get a live person once, in 2015 to cancel and then 6 months later, May 2016 another charge, 37.00 for each subscription on my credit card.. to equal 74 dollars! I could not find either the name of this crappy company Synapse, but I...
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#850098
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I had subscribed long ago to Runner's World magazine. I followed the instructions in the magazine about how to cancel my subscription, and received an email that my subscription was cancelled. I kept getting the magazine for a couple of months, and I assumed that it...
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Anonymous
Anonymous

I had a similar experience with this group. Deceptive marketing through Time Warner. This is a strange mentality to manipulate money from your account like this.Probably the s...

I didn't like
  • Automated service line
#836509
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My son got scammed into this at an FYR Store. Did not know he was signing up to anything. FYE IS INTO IT TOO if they are offering this. I'm hoping we caught it in time before they charge his account. But we have cancelled the card too. I called and just kept pressing...
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1.0
#750492
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Apparently this some magazine scam. I checked my credit card statement and found a bogus charge for $26 for a magazine subscription I never ordered. Tried calling all the numbers I could find. Wenner Media (publisher) told me the order was put in by a 3rd party,...
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I didn't like
  • Scam
#723776
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I, like many of you, received outrageous charges to my account for several magazines. When I looked it up online, I found these reviews that gave the advice to press 0 until you can get a live representative which worked great and I admit I never would have gotten to...
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#713416
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I don't want charges for magazine I don't want I really need that money you took out of my account I never sighned up for any magazines you just auotmaticly took the money out of my account I would like it put back in I got better things to do with the money instead of...
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I didn't like
  • Magazines
#662884
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I received a charge on my credit card bill of $43.00 from an unknown source. I called the phone number on my credit card bill and it was "Magazines" and the hold message said, "Visit us online at magcustomerservice.com". When a representative got on the line, she said...
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Anonymous
Janis Lindenberger

Happened to me too. $22.95 for a $7.99/yr for 1 yr. of All Recipes magazine. I hadn't received that magazine for 3 yrs., then all of a sudden was informed BY MY CREDIT CARD...

Anonymous
Anonymous

My little brother accepted a free month trial offer from Books A Million while making a purchase in store, only to find out this company has been auto-renewing three subscript...

1.0
#641778
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The owner of Synapse is the president of bbb... So guess what? They will keep stealing from people. I went to the grocery store and the cashier got me into this magazine thing, telling me about 3 months free. I only got one magazine in 3 months and then I was being...
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I didn't like
  • Scam
#604524
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Like everyone, I signed up for free magazine subscriptions thinking at some point I will receive some communication of a renewal and I would cancel at that time. That never happened but my account was charged. Call 1-877-789-1194 (one of many synapse 800 numbers). You...
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Anonymous
David C

It worked! Thx

Anonymous
Matt W

This number worked for me: 877-817-6515I was able to finally speak to a representative after about 30 minutes on hold. They'll read a script and keep pushing you to renew and ...

1.0
I didn't like
  • Scam
#583468
Reply to reviews
In December 2013 they renewed subscriptions without my consent and again in June 2014. I've tried to contact they only get auto agent with only a partial refund I cancelled these 4 magazines on June 24, 2014 My subscription was good for the whole year and should not...
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#507908
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