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    • Scam 2
    • Automated service line 2
    • Pushy call center operators 1

This is for Avenue clothing store and the magazines that I do not want, did not want, and have not read!! At this moment, they said that ALL 4 of my magazine were cancelled. I called the auto system and cancelled each one separately making sure to write down the confirmation number at the end. It takes about 3 minutes per call. I used my last name, zip code, and magazine name. If you do not remember the magazine name, the auto voice can tell... Read more

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Make sure that you speak with a real person to cancel(press 0 until a real person is put on the phone), THEN cancel. I made the mistake of canceling my TIME subscription through the automated, and did not get a full refund. I went along with their *** "promotion" bit to "extend" my subscriptions, but I could call back at anytime before July 17th to get a full refund of my other subscriptions. It sounds sketchy but I just called and they say i'm... Read more

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I bought a book at BAM a couple of months ago, and was offered 3 trial subscriptions that were supposed to be cancelled after 3 months. I never received any cancellation letter or email to confirm that I was going to keep or cancel the subscription. They use without authorization the debit card number that I used to pay for my book, now I'm trying to contact them to cancel all the subscriptions and refund the unauthorized charge to my card.... Read more

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like so many others I was scammed by Synapse. they never sent me a renewal and kept charging my credit card for years despite my efforts to cancel. I finally got wise to their *** and after perseverance was able to penetrate the web of deceit and cancel-I hope. This reflects poorly on those magazines that enlist this service. Buyer Beware of being ensnared by this ***.I think this requires 100 words so people will not just swear at the company... Read more

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Thank you for posting this. I did get a live person once, in 2015 to cancel and then 6 months later, May 2016 another charge, 37.00 for each subscription on my credit card.. to equal 74 dollars! I could not find either the name of this crappy company Synapse, but I finally did by calling the publisher. THEY use other names on your credit card bill, TMX is one. Your post helped me figure out how to get a live operator, PUSH 0 continually! Another... Read more

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I had subscribed long ago to Runner's World magazine. I followed the instructions in the magazine about how to cancel my subscription, and received an email that my subscription was cancelled. I kept getting the magazine for a couple of months, and I assumed that it was just my yearly subscription running out, until I saw that my credit card was charged again. After a lot of online back and forth with Runner's World staff, they told me that I... Read more

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Bought two magazines through Synapse, Taste of Home for myself and Discovery Girl for my granddaughter. I have two unauthorized charges to my checking account showing they stole $33 for one magazine and $35 for the other!!!!! Read more

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My son got scammed into this at an FYR Store. Did not know he was signing up to anything. FYE IS INTO IT TOO if they are offering this. I'm hoping we caught it in time before they charge his account. But we have cancelled the card too. I called and just kept pressing zero until I got a rep and told him to cancel all do not charge the account do not want their magazines; that it is a scam that is all over internet with terrible reviews. I also... Read more

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Apparently this some magazine scam. I checked my credit card statement and found a bogus charge for $26 for a magazine subscription I never ordered. Tried calling all the numbers I could find. Wenner Media (publisher) told me the order was put in by a 3rd party, "New Subservice". They gave me a number which I tried, as well as the # on the charge. Both lines are only automated with no option to speak to a human. The machine informed me that... Read more

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I, like many of you, received outrageous charges to my account for several magazines. When I looked it up online, I found these reviews that gave the advice to press 0 until you can get a live representative which worked great and I admit I never would have gotten to that point because the automatic recording would lead you in circles for hours if you let it. However, this is where my experience differs from other reviews I have read. I clearly... Read more

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