Synapse Complaints and Reviews

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Main address: 225 High Ridge Road, East Building 06905 Stamford CT
203-595-8255, ,
  • 7 complaints
  • $237 claimed losses
  • $34 average
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  • Jul 08
  • Other
  • Placerville, California
  • Subscription Error
  • 15

In December 2013 they renewed subscriptions without my consent and again in June 2014. I've tried to contact they only get auto agent with only a partial refund I cancelled these 4 magazines on June 24, 2014 My subscription was good for the whole year and should not have been charged again until Dec. 2014 I should get credit for half a year plus the current charge in June which was $140.00 I... Read more

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  • Dec 27, 2012
  • Advertisements and Cons
  • Chicago, Illinois
  • 80

Out of no where Im getting charge 49.00 then 26.00 big scam when they have your credit card info. How can they get away with this kind of scam Read more

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  • Dec 15, 2012
  • Media
  • Uncasville, Connecticut
  • Magazines
  • 184

My mother has an rewards account at BOOKS A MILLION and I used her card to save some money when buying some books for my son. As a promotion they offer 4 magazines for 3 months for free...I said," No thanks" and the woman at the checkout said "Are you sure? They're free."...So I picked 4 magazines... even though it seemed alittle to good to be true. Well they arrived at my Mom's her house... Read more

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  • Nov 01, 2012
  • Advertisements and Cons
  • Frederick, Maryland
  • Active
  • 79

I could not get ahold of anyone to cancel my membership! I too signed up for a 5K through ACTIVE.COM -A**H**LES! Could not sign up for race if i did not get membership. WTF. NEVER AGAIN!! SYNAPSE have been sued before and I had to comment after I saw others have been scamed as well throught ACTIVE.COM. I will be reporting this to the FEDERAL TRADE COMMISSION today!!!! Charged me $39.00 today... Read more

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  • Nov 03, 2011
  • Financial Scams and Schemes
  • Ocala, Florida
  • 4
  • 4
  • 148

This company hacked my bank account Sept/Oct and got $87 for 3 magazines I did not subscribe to. Their phone number is (877) 813-0320 and their website is My bank is helping me get the money back. So far they refunded $72 and I'm still trying to get the other $15. If this company hacks you, dog them fast & furious and get help from the Federal Trade Commission and your... Read more

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  • May 31, 2011
  • Newspapers & Magazines
  • Pensacola, Florida
  • Magazine Subscription
  • 30
  • 30
  • 1505

This company, Synapse, is in the business of re-selling magazine subscriptions at an exorbitant markup. They sneak themselves into your wallet in the sleaziest of ways! I was suck(er)ed into buying a membership with a Running Agency, when I signed up for a local 5K race in Pensacola, FL, I was required to buy a trial membership with in order to register for the race online.... Read more

Was this review helpful? 38 28

  • Dec 19, 2010
  • Shopping
  • Tucson, Arizona
  • Magazine Subscription
  • 2
  • 2
  • 108

I received a call from New Sub, a magazine subscription service, offering a cut rate on one of my magazine subscriptions. I opted for a two year renewal then I noticed that my current subscription was good until April 2013. I tried to call New Sub two days later to cancel the recent order... for two additional years. At all of their phone numbers you can't talk to anyone. There is no way to... Read more

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