Submit ›
1.0 Based on 4 reviews
Respond to your
customers
  • Customers like
      No items
  • Customers don't like
    • Magazines 1
    • Scam 1

Bought two magazines through Synapse, Taste of Home for myself and Discovery Girl for my granddaughter. I have two unauthorized charges to my checking account showing they stole $33 for one magazine and $35 for the other!!!!! Read more

Was this review helpful? 0 0

My son got scammed into this at an FYR Store. Did not know he was signing up to anything. FYE IS INTO IT TOO if they are offering this. I'm hoping we caught it in time before they charge his account. But we have cancelled the card too. I called and just kept pressing zero until I got a rep and told him to cancel all do not charge the account do not want their magazines; that it is a scam that is... Read more

Was this review helpful? 0 1

Apparently this some magazine scam. I checked my credit card statement and found a bogus charge for $26 for a magazine subscription I never ordered. Tried calling all the numbers I could find. Wenner Media (publisher) told me the order was put in by a 3rd party, "New Subservice". They gave me a number which I tried, as well as the # on the charge. Both lines are only automated with no option... Read more

Was this review helpful? 0 0

I, like many of you, received outrageous charges to my account for several magazines. When I looked it up online, I found these reviews that gave the advice to press 0 until you can get a live representative which worked great and I admit I never would have gotten to that point because the automatic recording would lead you in circles for hours if you let it. However, this is where my experience... Read more

Was this review helpful? 0 0

I don't want charges for magazine I don't want I really need that money you took out of my account I never sighned up for any magazines you just auotmaticly took the money out of my account I would like it put back in I got better things to do with the money instead of waisting it on magazine subsriptions I would like this resolved as soon as possible the sonner the better I don't read magazines... Read more

Was this review helpful? 0 0

I received a charge on my credit card bill of $43.00 from an unknown source. I called the phone number on my credit card bill and it was "Magazines" and the hold message said, "Visit us online at magcustomerservice.com". When a representative got on the line, she said I had subscribed to Southern Living in May, 2014 and as a courtesy they were renewing me. I told her I bought one year at a... Read more

Was this review helpful? 0 0

The owner of Synapse is the president of bbb... So guess what? They will keep stealing from people. I went to the grocery store and the cashier got me into this magazine thing, telling me about 3 months free. I only got one magazine in 3 months and then I was being billed. I had no idea that they were gonna charge me, neither I knew the cashier gave them my acct info. Now our information isn't... Read more

Was this review helpful? 0 0

Like everyone, I signed up for free magazine subscriptions thinking at some point I will receive some communication of a renewal and I would cancel at that time. That never happened but my account was charged. Call 1-877-789-1194 (one of many synapse 800 numbers). You will get an automated recording. Regardless of the recording, continue to press 0 until you are connected to a live person. Say... Read more

Was this review helpful? 5 0

In December 2013 they renewed subscriptions without my consent and again in June 2014. I've tried to contact they only get auto agent with only a partial refund I cancelled these 4 magazines on June 24, 2014 My subscription was good for the whole year and should not have been charged again until Dec. 2014 I should get credit for half a year plus the current charge in June which was $140.00 I... Read more

Was this review helpful? 1 0

Out of no where Im getting charge 49.00 then 26.00 big scam when they have your credit card info. How can they get away with this kind of scam Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Synapse.
Filing a new complaint about
×