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  • Mar 06
  • Newspapers & Magazines
  • Scottsdale, Arizona
  • Magazines Subscription
  • 19
  • REVIEW RATING 3/5

The owner of Synapse is the president of bbb... So guess what? They will keep stealing from people. I went to the grocery store and the cashier got me into this magazine thing, telling me about 3 months free. I only got one magazine in 3 months and then I was being billed. I had no idea that they were gonna charge me, neither I knew the cashier gave them my acct info. Now our information isn't... Read more

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  • Jan 17
  • Newspapers & Magazines
  • Lewisville, Texas
  • Magazine Subscription
  • 121
  • REVIEW RATING 4/5

Like everyone, I signed up for free magazine subscriptions thinking at some point I will receive some communication of a renewal and I would cancel at that time. That never happened but my account was charged. Call 1-877-789-1194 (one of many synapse 800 numbers). You will get an automated recording. Regardless of the recording, continue to press 0 until you are connected to a live person. Say... Read more

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  • Jul 08, 2014
  • Other
  • Placerville, California
  • Subscription Error
  • 40
  • REVIEW RATING 4/5

In December 2013 they renewed subscriptions without my consent and again in June 2014. I've tried to contact they only get auto agent with only a partial refund I cancelled these 4 magazines on June 24, 2014 My subscription was good for the whole year and should not have been charged again until Dec. 2014 I should get credit for half a year plus the current charge in June which was $140.00 I... Read more

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  • Dec 27, 2012
  • Advertisements and Cons
  • Chicago, Illinois
  • 131
  • REVIEW RATING 2/5

Out of no where Im getting charge 49.00 then 26.00 big scam when they have your credit card info. How can they get away with this kind of scam Read more

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  • Dec 15, 2012
  • Media
  • Uncasville, Connecticut
  • Magazines
  • 231
  • REVIEW RATING 5/5

My mother has an rewards account at BOOKS A MILLION and I used her card to save some money when buying some books for my son. As a promotion they offer 4 magazines for 3 months for free...I said," No thanks" and the woman at the checkout said "Are you sure? They're free."...So I picked 4 magazines... even though it seemed alittle to good to be true. Well they arrived at my Mom's her house... Read more

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  • Nov 01, 2012
  • Advertisements and Cons
  • Frederick, Maryland
  • Active
  • 96
  • REVIEW RATING 4/5

I could not get ahold of anyone to cancel my membership! I too signed up for a 5K through ACTIVE.COM -A**H**LES! Could not sign up for race if i did not get membership. WTF. NEVER AGAIN!! SYNAPSE have been sued before and I had to comment after I saw others have been scamed as well throught ACTIVE.COM. I will be reporting this to the FEDERAL TRADE COMMISSION today!!!! Charged me $39.00 today... Read more

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  • Nov 03, 2011
  • Financial Scams and Schemes
  • Ocala, Florida
  • 4
  • 4
  • 199
  • REVIEW RATING 5/5

This company hacked my bank account Sept/Oct and got $87 for 3 magazines I did not subscribe to. Their phone number is (877) 813-0320 and their website is www.magcustserv.com My bank is helping me get the money back. So far they refunded $72 and I'm still trying to get the other $15. If this company hacks you, dog them fast & furious and get help from the Federal Trade Commission and your... Read more

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  • May 31, 2011
  • Newspapers & Magazines
  • Pensacola, Florida
  • Magazine Subscription
  • 32
  • 32
  • 2667
  • REVIEW RATING 5/5

This company, Synapse, is in the business of re-selling magazine subscriptions at an exorbitant markup. They sneak themselves into your wallet in the sleaziest of ways! I was suck(er)ed into buying a membership with a Running Agency, Active.com: when I signed up for a local 5K race in Pensacola, FL, I was required to buy a trial membership with Active.com in order to register for the race online.... Read more

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  • Dec 19, 2010
  • Shopping
  • Tucson, Arizona
  • Magazine Subscription
  • 2
  • 2
  • 128
  • REVIEW RATING 1/5

I received a call from New Sub, a magazine subscription service, offering a cut rate on one of my magazine subscriptions. I opted for a two year renewal then I noticed that my current subscription was good until April 2013. I tried to call New Sub two days later to cancel the recent order... for two additional years. At all of their phone numbers you can't talk to anyone. There is no way to... Read more

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